Help and support

Last updated: 26 April 2026

Need help with something? If you can’t find the answer below, write to us — we’re happy to help.

Getting started

How do I create an event?

After signing in, tap the + button in the bottom right corner of the event list. Fill in the name and optionally the date and place (you can leave both to a vote), and you’re done. Then invite your friends.

Can I invite someone without an account?

Yes. All you need is their email, or you can share an invite link (e.g. via WhatsApp). The guest opens the link, enters their name and can vote, chat and see the details right away. They can create an account any time later and all their data stays.

How does date voting work?

In the Date section you’ll see a heatmap — the darker the green, the more people can make that day. Once you agree, the organizer confirms the date.

Notifications

I’m not getting push notifications.

Check the following:

If you’ve checked everything and it still doesn’t work, write to us — we’ll help.

I’m getting too many emails.

In Profile → Notifications, turn off Email notifications. You can also click “Turn off email notifications” in the footer of any email.

Account

How do I change my email address?

Changing your email isn’t available in the app yet. Write to us at ahoj@vyrazime.app from your old email, ask for the change and include the new address. We’ll do it manually.

How do I change my password?

Profile → Change password. If you forgot your password, use “I don’t remember my password — send me a code” on the sign-in screen and we’ll email you a code.

How do I delete my account?

Profile → Delete account. All events where you are the only organizer (and nobody else accepted an invitation) will be deleted. For events with other people, we’ll hand organizing over to another participant. This can’t be undone.

If you are the only organizer of a planned event that other people are invited to, you won’t be able to delete your account — first add another organizer or cancel the event.

Events and content

Can I restore a deleted event or message?

Unfortunately not — we delete immediately. If an event was deleted by mistake less than 24 hours ago, write to us and we can try a backup copy (no guarantee).

An event disappeared from my list — where is it?

Events are archived automatically 6 months after they took place. You’ll find them under Show archived in the event list. The chat and content remain available to view.

What if an event contains inappropriate content?

Write to us at ahoj@vyrazime.app with a description and (if you have one) a screenshot. We’ll review it without undue delay (usually within 48 hours) and remove the content if appropriate. See also the Terms of Use.

Privacy and data

Where is my data stored?

In the European Union — specifically Frankfurt (Supabase). You’ll find the details in the Privacy Policy.

Can I download my data?

Yes, you have the right to (GDPR). Write to us and within 30 days we’ll send you an export in a machine-readable format (JSON).

Still stuck?

Don’t hesitate to write — even if it feels like a “silly” question. Most problems have a quick fix.